Hard Rock Hotel Cancun

$$$$||View on mapCancun, MexicoBoulevard Kukulcan Km 14.5 Hotel Zone, Cancun, Mexico|
7.8
Very good
|75 photos
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Rooms and Guests2 Guests, 1 room
Hard Rock Hotel Cancun
Boulevard Kukulcan Km 14.5 Hotel Zone, Cancun, Mexico·View on map
$$$$
Overall Score
Very good
7.8Very good
Highest Rated
Location8.9
Cleanliness8.5
Comfort8.5
Staff8.3
Lowest Rated
Free WiFi7.9
Value for money7.3
Who stays here
Families58%
Couples22%
Groups17%
Business2%

Overview

Overall Score
Very good
7.8Very good
Highest Rated
Location8.9
Cleanliness8.5
Comfort8.5
Staff8.3
Lowest Rated
Free WiFi7.9
Value for money7.3
Who stays here
Families58%
Couples22%
Groups17%
Business2%

The first-class Hard Rock Hotel Cancun, located about a 25-minute walk from Interactive Aquarium, entices guests with a treatment room and a Jacuzzi. Featuring 502 rooms with views of the lagoon, this 5-star hotel is within reach of Luxury Avenue Cancun Watch Store.

Location

Enjoying a prime location in a beach area, the impressive hotel is 350 metres from Playa - Beach. The Hard Rock Cancun gives access to a private beach, which is 0.6 km away. The enclosed mall "Kukulcan Plaza" is also situated a 19-minute walk away.

Rooms

The spacious rooms at the property feature air conditioning along with a mini-bar, tea and coffee making equipment. Bathrooms are equipped with a shower and a rainfall showerhead, as well as comforts such as a hairdryer and bath sheets.

Eat & Drink

Hard Rock Hotel Cancun offers a menu of Mexican cuisine, which you can taste in the Mexican Frida restaurant. Guests are invited to the onsite pool bar to unwind with a drink. There is a restaurant serving Asian food 250 metres away.

Leisure & Business

The hotel aslo includes 4 outdoor swimming pools with a hot tub. Keeping fit at this comfortable accommodation is convenient thanks to a health club that offers yoga.

Licence number: 005-007-000198/2025

Good to know
Check-in/Check-out
from 15:00-23:59
until 12:00
Amenities
Wireless internet is available in the entire hotel for free.
Other information
Breakfast
All visitors are offered a buffet breakfast for a fee. 
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are allowed on request.
Building
Year renovated:2012
Number of floors:12
Number of rooms:502
Former name
Cancun Palace
Price calendar
Check availability and prices for your dates now!

Rooms and availability

Triple Room
  • Max:
    3 persons
  • Bed options:
    1 King-size bed
Deluxe Two-Bedroom Room
  • Max:
    2 persons
Deluxe Family Two-Bedroom Queen Room
  • Max:
    6 persons
  • Bed options:
    1 Queen-size bed2 Double beds
Show 6 more room typesLess

Facilities

Main facilities

Wi-Fi
Parking

Valet parking

24-hour services

24-hour reception

24-hour security

Babysitting

Babysitting/Child services

Swimming pool

Infinity pool

Air conditioning
All inclusive
Facilities for kids

Game room

Children's play area

Children's pool

Kids club

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Golf course
  • Billiard tables
  • Table tennis
  • Yoga class

Services

  • Paid airport shuttle
  • Valet parking
  • Pet amenities available
  • Room service
  • Housekeeping
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink

Dining

  • All inclusive
  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar

Business

  • Meeting/ Banquet facilities

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet
  • Children's pool
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Infinity pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Karaoke
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Facial
  • Treatment room
  • Beauty treatment
  • Body wraps
  • Back massage
  • Full body massage
  • Pool with view
  • Shallow end
  • Make up services

Room view

  • Sea view
  • Ocean view
  • Lagoon view
  • With view

Room features

  • Air conditioning
  • Mini-bar
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
Show all facilitiesHide facilities

Essential information about Hard Rock Hotel Cancun

💵 Lowest room price 466 AU$
📏 Distance to centre 11.1 km
✈️ Distance to airport 17.8 km
🧳 Nearest airport Cancun, CUN

Location

Boulevard Kukulcan Km 14.5 Hotel Zone, Cancun, Mexico
Address
The address has been copied.
Boulevard Kukulcan Km 14.5 Hotel Zone, Cancun, Mexico
Map view
Boulevard Kukulcan Km 14.5 Hotel Zone, Cancun, Mexico
  • City landmarks
  • Nearby
  • Restaurants
Beach
Playa Ballenas
60 m
Cancun Golf Club at Pok Ta Pok
230 m
Beach
Playa - Beach
350 m
Mexico Maya Caribe
370 m
Club 91
580 m
Restaurant
Hard Rock Hotel
210 m
Restaurant
Ciao
210 m
Restaurant
Zen
210 m
Restaurant
The Blue Water Grill
350 m
Restaurant
Secrets The Vine Cancun
350 m
Restaurant
Sedona Grill
400 m
Restaurant
Nebbiolo Ristorante
370 m
Restaurant
Vicente Asador De Brasa
800 m
Restaurant
Harry's
910 m
Restaurant
Porfirio's Cancun
930 m
Restaurant
Sasi Thai
620 m

Reviews of Hard Rock Hotel Cancun

The essence·from guest reviews·past 2 years

We read 5,317 guest reviews so you don’t have to

One honest summary, pulled from every verified stay – no scrolling through hundreds of reviews.

Guests say: good, with trade-offs
rated 7+
4.3/ 5
847 reviews
7.8/ 10
512 reviews
4.6/ 5
3,170 reviews
7.8/ 10
788 reviews
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Rooms and Guests2 Guests, 1 room